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Return policy

Purchase on trial / Return policy 
I LOVE TALL guarantees a 14-day return policy after receiving the goods. The purchase agreement is only after the 14-day return period in effect (sale on trial).

You can return all items purchased in the online shop I LOVE TALL without notice for any reason within 14 days of receipt to us, if the merchandise is complete and is in an unused and undamaged condition. It is merely a try on of the garment, such as it would be done in a store, permitted. 
For the revocation period it is sufficient to dispatch the item with the invoice to:

For Germany and the world:
I LOVE TALL
Torus Swiss GmbH
Steinstrasse 25
20095 Hamburg
Germany

For Switzerland:
I LOVE TALL
Torus Swiss GmbH
Glärnischstrasse 7
9524 Zuzwil
Switzerland

Costs for the return are borne by the customer. Thank you for your understanding.

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