Revocation and Withdrawal

Withdrawal: You can cancel your contract within 14 days without giving any reasons in text form (eg letter, e-mail) or – if the goods expire before the deadline - by returning the goods. The time limit begins after receipt of this notice in written form, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under article 246 § 2 in connection with § 1 paragraph 1 and 2 draft law, as well as our duties according to § 312g, paragraph 1 sentence 1 BGB in conjunction with article 246 § 3 BGB, but not before the purchase agreement by your endorsement of the purchased item for you has become binding. The revocation period is sufficient to send the revocation or the goods.

The revocation must be sent to:

By postal mail

By email
info@ilovetall.com

Returns: In the case of an effective withdrawal, the mutually received benefits and any benefits derived (eg interest) surrendered. Can you give us the performance received and benefits (eg usage advantages) or not to issue or not, or only in deteriorated condition or in part, to the extent you have to pay compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of the respective goods, such as it is customary in a store. Transportable items are to be returned at your expense and risk. Obligations to reimburse payments must be made within 14 days. The period begins with the declaration of revocation or the goods, for us with their receipt.

For returns from countries outside the EU: It is essential that, when returning products, the following information is written on the shipping label:

Torus Swiss GmbH
I LOVE TALL – fashion for tall people
Steinstrasse 25
20095 Hamburg
Germany 

UST-ID: DE279597530

Important: Do not forget to mention the UST-ID: DE279597530, since it is crucial to be able to process the import customs clearance for the return shipment.

Please be aware that customs clearance costs for returns are at the expense of the customer.

I LOVE TALL-fashion for tall people

Torus Swiss GmbH