Terms and Conditions

For the terms and conditions between you and the amsCopper GmbH (hereinafter "I LOVE TALL“,"I LOVE TALL Online Store" or "we/us") the following conditions apply:

Advice / Ordering 
Enjoy it from the comfort of shopping and ordering from home! We will happily advise you, give recommendations and answer your questions.

By internet 
Order around the clock - simple, fast and convenient with our online service: check out our online store at www.ilovetall.com

By phone 

Germany:
+49 (0)40 1812 48 54
Advice & order, payment & account
Personally you can reach us
Tue – Fri: 10:00 to 19:00 o’clock
Sat: 10:00 to 16.00 o’clock

Switzerland:
+41 (0)44 280 44 88
Advice & order, payment & account 
Personally you can reach us 
Wed - Thu:: 13.00 to 18.00 o’clock
Fri: 12.00 to 19.00 o'clock
Sat: closed

Outside these hours your calls are automatically recorded and processed immediately on the next working day.

By postal mail 

For Germany and EU:
I LOVE TALL
amsCopper GmbH schweiz. Rechts
Zweigniederlassung Hamburg
Steinstrasse 25
20095 Hamburg
Germany

For Switzerland:
I LOVE TALL
amsCopper GmbH
Schulhausstrasse 56
8002 Zürich
Switzerland

By e-mail 
Do you have questions about payment, your account or to specific articles, qualities and possible combinations? You are welcome to write to our customer servicee-mail: info@ilovetall.com


Purchase on trial / Return policy 
I LOVE TALL guarantees a 14-day return policy after receiving the goods. The purchase agreement is only after the 14-day return period in effect (sale on trial).

You can return all items purchased in the online shop I LOVE TALL without notice for any reason within 14 days of receipt to us, if the merchandise is complete and is in an unused and undamaged condition. It is merely a try on of the garment, such as it would be done in a store, permitted. 
For the revocation period it is sufficient to dispatch the item with the invoice to:

For Germany and EU:
I LOVE TALL
amsCopper GmbH schweiz. Rechts
Zweigniederlassung Hamburg
Steinstrasse 25
20095 Hamburg
Germany

For Switzerland:
I LOVE TALL
amsCopper GmbH
Schulhausstrasse 56
8002 Zürich
Switzerland

 

Promotion codes
Applies only for the specified promotional period from the range offered. The promotion code must be specified in the basket. It is while stocks last. Cash payment is not possible. Minimum order value is based on the promotion code - please follow the instructions on the promotion code.


Payment 
Even when paying us we like that you have options and can do so according to your wishes. You have the following choices:

  • Credit card
    In the I LOVE TALL online store you have also the opportunity to pay by creditcard. MasterCard and Visa credit cards are accepted.
  • Paypal
    If you have a PayPal account, you can also pay by PayPal account in the I LoveTall online store.
  • Prepayment through bank transfer
    Please make a remittance of the total invoice amount with the remark of the invoice no. to the bank as mentioned below:

For Germany and EU:
Bank: Commerzbank AG
IBAN: DE73 2004 0000 0623 2417 00
BIC/Swift: COBADEFFXXX

For Switzerland in CHF:
Bank: acrevis Bank AG
IBAN: CH31 0690 0061 4688 1000 6
BIC/Swift: ACRGCH22

The goods will be dispatched to you upon receipt of the whole invoice amount.
Please do not send any cash. We are not reliable of any loss of any cash sent.

Your shopping account
When you first make a purchase, we open your personel shopping account. There are then continuously all purchases, payments and credits registred. If the account should report a balance in your favor, you obviously have a right to immediate payment/remittance.


Retention of title
The goods remain the property of I LOVE TALL – amsCopper GmbH until final payment has been received.

Prices
The prices shown at the time of order are valid. All prices are including the VAT.


Guarantee / Warranty
Warranty: The statutory warranty provisions apply.
Guarantee: If we allow specific guarantees, your statutory warranty remainsunaffected.

Identity of the contractor
The contract is with amsCopper GmbH, unless otherwise indicated.

Address Germany:
amsCopper GmbH schweiz. Rechts
Zweigniederlassung Hamburg
Steinstrasse 25
20095 Hamburg
Germany
Tax no: 48/702/02828
VAT ID no: DE 279597530

Address Switzerland:
amsCopper GmbH
Schulhausstrasse 56
8002 Zurich
Switzerland
VAT no.: CHE-323.767.746

 

Managing Director: Annemarie M. Sickeler

 
Privacy information 
We process personal data for order management and maintenance of ongoing customer relationships. All personal data is treated confidentially and will not be disclosed to third parties. Necessary datas for the business transaction will be saved.
If found legitimate, the necessary data may be used for credit checking purposes.

Saving of order text
The ordering text is not saved by us and can not be accessed after completing the ordering process. You can always check your order information in your account and print.

Disclaimer for external links
We refer to our pages with links to other sites on the internet. For all theselinks: amsCopper GmbH expressly declares that it has no influence on the design and content of the linked pages. Therefore we dissociate ourselves hereby expressly from all contents of linked pages of third parties to www.ilovetall.com and do not adopt these contents. This statement applies to all links and contents of the pages to which links lead.

Image rights 
All image rights belong to amsCopper GmbH. Use without explicit permission is prohibited.

Note to using Google Analytics
This website uses Google Analytics, a web analysis service from Google. Google Analytics uses cookies (small text files) that are stored on your computer and allow an analysis of the use of the website. The information generated by the cookie about your use of this website (including your IP address) to a Google server in the U.S. and stored there. Google will use this information to evaluate your use of the website, compiling reports on website activity forwebsite operators and providing other website activity and internet relatedservices. Also, Google will transmit this information to third parties, unless this is required by law or if third parties such information on behalf of Google. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings in your browser settings, but we point out that you can use in this case not all features of this website in full. By using our website you consent to the processing, the agreement data about you by Google in the previously described manner and for the aforementioned purpose.